Itinerary Information for Agents

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  • Tours run with a minimum of 2 and a maximum of 10pax. Larger groups can be accommodated across multiple tours.
  • Tours operate at 10am and 1pm year round. Tours are added throughout the day to meet demand. In the peak of summer up to 16 tours run per day starting from 7.45 am until 6.15 pm.
  • Allow 3 hours to complete the tour.
  • All tours depart and finish at 147 Fairy Springs Road. Please report here 15 minutes before your scheduled tour time.
  • Pick ups from Rotorua CBD accommodation are available on request at no extra charge.
  • Price includes photos taken by guides throughout the tour.
  • Minimum age is 6 years. Please advise us of children’s ages when booking and if any children are under 35kg.
  • Maximum weight limit is 120kg.
  • Clients must be able to comfortably walk 1km with some steps.
  • We operate in almost all weather and provide high quality wet weather gear if required.
  • Please advise clients to wear closed toe shoes suitable for walking and an extra layer of clothing. Clients are welcome to bring a camera on tour with them.
  • RCT may cancel or postpone tours due to high winds and electrical storms or when RCT determines it is unsafe to operate. Alternative departures or a full refund will be offered.

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